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Amara Raja Batteries Limited, India


Solution Provided : Customer Relationship Management Customer Relationship Management

Amara Raja Batteries Limited (ARBL) is one of the leading battery manufacturers in India in the industrial and automotive segment. It has 21 branch offices in India and a technology tie-up with Johnson Control,USA, the world's leading battery manufacturer.

Amara Raja's Amaron Hi-Way truck batteries catered to the heavy commercial vehicles (HCV) segment, but it found itself as one of the marginal players in this market segment. This batteries division was beset with a number of problems that included:
> Inability to market Hi-Way effectively to fleet operators even though efforts were on for 2 years.
> Dissatisfaction with company policies among channel partners.
> Low product visibility and brand awareness.
> Low mind-share among the key purchase influencers, that is, the auto electricians.
> Less market share.

ARBL felt the need to increase its presence, brand awareness and brand recall value among its channel partners and key influencers segment.

Read more of how SurfGold helped Amara Raja with its business challenge by downloading the PDF document.


Amara Raja recognized SurfGold's competence in the loyalty marketing field and approached SurfGold with the primary aim of facilitating all the above objectives.



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